Our Mobile Maintenance Units provide the perfect platform for AOG response. Each unit is equipped with a fully remote digital office environment, workshop and approved bonded stores. Already proven as a tried and tested solution to time critical AOG’s at locations were engineering resources are limited. Our MMU fleet have integrated N2 and compressed air sources for servicing and sheet metal work, including the ability to respond to locations where operators have no maintenance contract in place.
Using the support of our MMU fleet and cloud-based systems, we are able to set-up seasonal line station locations anywhere in the world using our approved supplement system and procedures that comply with EASA 145.A.75. Our record launch was of a line Station in Asia. Our pop-up stations are set-up using a standard roll-out shippable kit, in record time due to the automation and cloud-based support environment used at Luftavia operational line locations.Our record so far is a line station in Vietnam is 8 weeks from the point of initial enquiry. That’s a fully approved and operational line station in next to no time. This service is particularly popular with wet lease operators and charter airlines. You have a new route in mind?
Heavier AOG inputs and scheduled Timex events such as engine changes and borescope inspections are delivered using a Luftavia standardized engineering kit and dedicated procedures. We can respond globally with supporting staff in as little as 12 hours (Scope of approval permitting). Check your engine airframe combination with our sales team at email@example.com
My father taught my siblings and me the importance of positive values and a strong ethical compass. He showed us how to be resilient, how to deal with challenges, and how to strive for excellence in all that we do. He taught us that there's nothing that we cannot accomplish if we marry vision and passion with an enduring work ethic.
At Luftavia LTD, we aim to be open about the way our site works to collect user data, and we are committed to safeguarding the privacy of our website visitors to Luftavia.org and Luftavia.com. Luftavia.de, this policy sets out how we will treat your personal information.
After reading this Privacy Notice, which is incorporated into and is a part of this Website's Terms and Conditions, you will understand
1. What Information Luftavia LTD collects from you and how we use it
2. The Legal Basis for processing
4. Links to third party websites
5. What Luftavia LTD does about children visiting our sites
6. How long we retain personal data
7. Who we share your personal information with and how
8. Your data protection rights for personal information held by Luftavia LTD
9. Security measures for your personal information
10. How you can contact Luftavia LTD
11. Changes to this notice
1. What information Luftavia LTD collects from you and how we use it
This privacy notice tells you what to expect when Luftavia LTD collects personal information. It applies to information we collect about:
• people who use our services, e.g. people who purchase products and make information or availability enquiries, place a service call, renew or initiate service contracts, validate warranty and purchase parts and accessories.
• Complainants and other people who notify us under the Data Protection Act;
Some of the information that we collect may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, address, e-mail address, phone number, etc.). Luftavia LTD uses this information for the purposes of pursuing its ordinary course of business as described in more detail below.
Passive Information Collection
Some of the information we collect depends on the settings on your web browser. Please check your web browser if you want to learn what information your browser sends or how to change your settings. In addition to the information sent by your web browser, as you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection.
Like most web site operators, we track IP addresses, use both session and persistent cookies, and assign Internet tags. Our system also automatically gathers information about the areas you visit on this site and collects operational information about the technology you use, such as your browser, type of computer, operating systems and Internet service providers.
We passively collect information to understand what areas of this site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve this site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment
2. Legal basis for processing your information
If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we need the personal information to fulfil a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. We will process your information for any of the purposes below.
• administering, operating, maintaining and improving the website;
• contacting you to inform your organisation of new products and services we will be providing;
• evaluating your organisations eligibility for certain types of offers, products and services;
• helping us improve and personalise the website, our marketing, products and services;
• performing analytics and conducting customer research, including general market research or surveying our customers’ needs and opinions on specific issues, generating sales and traffic patterns, and to analyse advertising effectiveness, both on an anonymous basis (e.g., by aggregating data) or on an individual basis (if legally permissible);
• answering your questions and responding to your requests;
• providing your organisation with information about our other products and services and regular updates on issues that may be of interest to your organisation performed through
marketing channels such as (but not limited to), traditional mail, email, fax, newsletter, social media posts, online advertising and search engines including periodic sending of promotional materials on products, services and promotions of Luftavia LTD specifically dedicated to your organisation (direct marketing). • complying with applicable laws, regulations, court orders, government and law enforcement agencies’ requests, to operate our systems properly and to protect ourselves, our users and customers and to solve any customer disputes;
• Segmenting our customer base and help us develop offers, products and services to provide your organisation with the best customer experience;
• Communicating with you on other matters (e.g., to send you service reminders, technical notices, updates, security alerts, support and administrative messages or service bulletins);
• Other purposes that you have specifically agreed to; and otherwise permitted by applicable law;
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the "How to contact us" heading below.
When someone visits Luftavia.org and Luftavia.com. Luftavia.de we use a third-party service, Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We do not make any attempt to find out the identities of those visiting our website. We will make it clear when we collect personal information and will explain what we intend to do with it.
4. Links to Third Party Websites
This notice applies only to the Luftavia LTD website portfolio (including but are not limited to) Luftavia.org, Luftavia.com. Luftavia.de and not to any third-party sites that may be accessible from here.
5. What Luftavia LTD does about children visiting our sites
This site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If your child has submitted personal information and you would like to request that such information be deleted from our records, you may do so by using the feedback mechanisms provided, or by writing us.
6. How long we retain your personal information
Luftavia LTD retains the personal information collected on the web site for as long as necessary to provide the services, products and information you request or as permitted by applicable law and in line with our data retention practices
7. Who do we share your personal information with and how
For the purposes mentioned above, we may share your personal information with third parties. To make improvements to our website we may gather information that
In general, you are able to visit our website without providing any personal data, for example if you only wish to obtain information about our products and access the corresponding pages. Each instance of access to our website or a file stored on our website is logged. This storage is undertaken for internal system-related and statistical purposes. The following is logged:
- Browser type and version
- Operating system used
- Website you are visiting us from (referrer URL)
- Website you are visiting
- Date and time of access
- Your internet protocol (IP) address
In certain cases, however, we need your name and your address and other information so that we can provide the required services, process orders or respond to queries, for example. This additional personal data are only collected and stored if you voluntarily provide such information, for example as part of a request, registration, application to become an employee or supplier or when placing an order and during its processing.
PURPOSE, USE AND DISCLOSURE OF PERSONAL DATA
If you provide us with personal data, we use it solely to answer your questions and follow through with service requests (orders, participation in contests, etc.). We also use your data to give you access to certain information or products as part of controlling access to the supplier portal and the use of information and communications systems as well as for advertising purposes.
We shall only collect, process and use the personal data you provide online for the purposes communicated. Your personal data shall only be disclosed or sent to third parties where necessary for the purpose of executing the request/processing, etc. or if you have previously consented to your data being disclosed. Third parties are not entitled to use this data for other purposes. We of course respect your decision should you not want your personal data to be used for supporting our customer relationships (especially for direct marketing or for market research purposes).
With respect to online credit card payments, your credit card data shall be recorded, stored and only disclosed to the companies involved in the payment process. LUFTAVIA LTD does not store credit card data.
We disclose personal data about our customers where we are legally required to do so, or if and insofar as we are obligated to do so by a court decision or if disclosure is required to execute or protect our General Terms and Conditions or other agreements. The same shall apply with respect to the storage of data. No data is disclosed for economic purposes.
Our employees and the service companies hired by us are bound by a duty of confidentiality and must comply with the provisions of the relevant data protection laws. Access to personal data by our employees is limited to those employees who need that data to perform their professional duties.
Stored personal data is deleted you withdraw your consent to such storage, if knowledge of such data is no longer necessary to fulfil the intended purpose of such storage or if the storage of such data is not permitted for other legal reasons unless statutory retention regulations preclude deletion, in which case data shall be blocked rather than deleted.
We are happy to inform you of data stored relating to you upon written request. We endeavour to take all possible technical and organisational measures to store your personal data in such a way that it is not accessible to third parties. When communicating by email, complete data security cannot be guaranteed. We therefore recommend you send confidential information by post.
It may be the case when you visit our website that we store information on your computer in the form of cookies. Cookies are small text files sent to your browser by a web server and stored on your computer’s hard drive.The information stored in these cookies allows you to automatically be recognised when next you visit our website in order to make our website more user friendly. For example, cookies enable us to customise a website in line with your interests, or to store your password so that you do not have to re-enter it each time.You can also visit our website without cookies. If you do not wish us to recognise your computer, please adjust your web browser settings. You can set your browser to block cookies before a cookie is saved by selecting "block all cookies". For full details of how this works, please read the browser manufacturer's instructions. If you do not accept any cookies, this may restrict the functionality of our website.
USE OF GOOGLE MAPS
USE OF GOOGLE ANALYTICS
PUBLICATION OF JOB LISTINGS/ONLINE JOB ADVERTISEMENTS
Your application data shall only be recorded and processed for the purposes of carrying out the application procedure electronically. Should your application involve the conclusion of an employment contract, the data you provided with respect to the usual organisational and administrative process may be stored in your personnel file, taking into account the applicable statutory provisions.In the event that your application is unsuccessful, your data shall automatically be deleted three months as of notification that your application has been rejected. This shall not apply where legal stipulate a longer retention period is required or if you have expressly agreed to a longer retention period in our database of prospective employees.
CHILDREN AND YOUNG PEOPLE
As a rule, persons below the age of 18 should not send personal data to us without the consent of their parents or legal guardians. Furthermore, we would expressly point out that we do not explicitly request, collect or disclose to third parties any personal data relating to children or young people.
ORGANISATION RESPONSIBLE / RIGHT OF OBJECTION / CONTACT INFORMATION